Shipping and Delivery Policy

At AEVERIA, we are committed to delivering your skincare essentials safely and swiftly. Please read the following policy to understand our shipping process and timelines.

1. Order Processing & Delivery Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Standard delivery within India typically takes 3–7 business days, depending on your location.

  • In rare cases (e.g., during festivals or unforeseen delays), delivery may take up to 10–12 business days.

2. Shipping Charges

  • Shipping fees are calculated at checkout based on your delivery address and order weight.

  • We offer Free Standard Shipping on all prepaid orders above ₹999 within India.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your shipment on the respective courier partner’s website using this tracking ID.

4. Delivery Address Guidelines

  • Please ensure your shipping address is accurate and complete at the time of placing the order.

  • AEVERIA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

  • For any address changes after placing your order, kindly contact us within 2 hours of placing the order.

5. Shipping Issues & Claims

  • If your order is damaged, lost, or delayed, contact our support team within 7 days of the expected delivery date.

  • We’ll coordinate with our delivery partners to resolve the issue and ensure your satisfaction.

6. Customer Support

We’re here to help with any shipping-related queries.

  • 📧 Email: aeveriaofficial@gmail.com

  • 📞 Phone: +91 99723 49160

  • 📍 Address: Towlichowki, Seven Tombs Road, Hyderabad – Telangana

We value your trust and strive to ensure your AEVERIA experience is smooth, safe, and satisfying. Thank you for choosing us.