Terms & Conditions

Welcome to AEVERIA - we're glad you're here! Please take a moment to read our Terms & Conditions carefully. By accessing or using our website, you agree to the terms outlined below. If you do not agree, please refrain from using our website or services.

1. Account Registration

To access certain features or place an order, you may need to register an account with us. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your login credentials.

  • Accept responsibility for all activities under your account.

2. Product Availability

We strive to keep our skincare products in stock at all times. However, availability is subject to change. If a product is out of stock after your order is placed, we’ll notify you promptly with suitable alternatives, backorder options, or a refund.

3. Order Confirmation & Processing

Once you place an order, you'll receive an email confirmation with order details. Orders are typically processed within 1–2 business days. You’ll receive a tracking number as soon as your package is shipped.

4. Payments

We accept secure payments via:

  • Credit/Debit Cards

  • UPI

  • Net Banking

By submitting your payment, you confirm you are authorized to use the selected payment method and that the information provided is accurate.

5. Shipping & Delivery

  • Orders are shipped within 1–2 business days after processing.

  • Standard delivery within India usually takes 3–7 business days, though it may take longer during busy periods or unforeseen delays.

  • A tracking number will be shared via email once your order is dispatched.

  • Please ensure your shipping address is complete and accurate to avoid delays.

6. Returns & Refunds

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery. We will:

  • Assess the issue

  • Offer a suitable resolution — exchange, replacement, or refund

For hygiene and safety reasons, opened or used skincare products cannot be returned unless damaged or defective.

7. Privacy & Data Security

Your personal information is protected and handled with care. We use your data only to fulfill your orders, communicate with you, and improve your experience. For more information, refer to our [Privacy Policy].

8. Intellectual Property

All content on the AEVERIA website — including text, visuals, logos, product descriptions, and graphics — is the property of AEVERIA or its licensors. You may not copy, reproduce, or use any part of this content without prior written consent.

9. Limitation of Liability

AEVERIA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. While we strive to ensure accuracy and reliability, we cannot guarantee uninterrupted or error-free service.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and your continued use of the website implies acceptance of the updated terms.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please reach out:

  • 📧 Email: aeveriaofficial@gmail.com

  • 📞 Phone: +91 99723 49160

  • 📍 Location: Towlichowki, Seven Tombs Road, Hyderabad, Telangana

Thank you for choosing AEVERIA. We’re proud to be part of your skincare journey.